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SERVICE

Process Automation

You do the same job by hand every day

Nobody asks why it's still done by hand. Time disappears, the error rate grows, and it goes unnoticed.

A lack of automation is usually not a tool problem. It's a process nobody ever mapped.

What we do

Process automation is the practice of mapping repetitive manual work first, then handing the parts that need no human decision over to tools.

  • Process mapping and finding the bottleneck
  • Automating repetitive work
  • Reporting automation, with the data collected in one place
  • CRM and tool integrations
  • Connecting order, stock and customer processes
  • Follow-up and fixes once the automation is live
FIGURE 09: Manual and automatic
Manual and automatic. Manual and automatic flow: a dashed multi-step lane above, a single-step straight lane below, both reaching the same result

Same result, different route. The difference shows up in hours and in error counts.

How we start

  1. We talk about what eats your team's day

  2. We map the process

  3. Free audit: what can be automated, what needs a person

  4. Project plan and quote

  5. We build it and hand it over to your team

Who it's for

  • Companies doing a lot of work with a small team
  • Ecommerce brands tracking orders and stock by hand
  • Teams spending hours a week on reporting
  • Businesses with tools that aren't connected to each other

Common questions

Can everything be automated?

No. Some decisions have to stay with a person. Telling those two apart is the real work.

Will my team have to learn something new?

As little as possible. We run a short training when we hand it over.

Does it work with my current tools?

Usually yes. If we suggest a new tool, we write down why.