Frequently Asked Questions

Both. We make the diagnosis like a consultancy and do the work like an agency. The difference is that we don't start the work without a plan.

Yes. The first conversation, the preliminary work, the audit and the project plan are all free. The quote comes after those. If you decide not to work with us, the report is still yours.

Yes. We work remotely with brands from anywhere in Turkey and abroad.

Yes. The Growth Package was built for small brands in the first place. The one condition is that there's a real problem to solve. We work that out together in the first conversation.

We listen to your problem and take a detailed brief. It isn't a sales call and we don't sell you anything. After that we prepare the free audit and the project plan, and the quote comes later.

There is. If the problem can't be solved, or if it sits outside what we're good at, we say so plainly. We don't sell made up solutions.

The team doing the work, directly. There's no account manager layer in between, so your message doesn't travel through three people before it lands.

For the first two months we go at the pace your brand needs. After that we settle into a weekly or monthly rhythm, depending on the service you're taking.

The standard package carries no such restriction. If you want us to stay away from other brands in your sector, you can add an exclusivity option, and then the team works only for you. That option costs extra.

There's no fixed price list. Pricing is built around your situation and your problem. You already know what you're getting before the quote arrives.

It depends on the area. Weeks on the advertising side, months on SEO. We don't promise timelines that aren't real.

It depends on the service. Project work ends on delivery, ongoing services run month to month.

Because the same service doesn't mean the same amount of work at every brand. If we sold a fixed package you'd either overpay or get less work than you need. Pricing is built on the scope that becomes clear after the audit.

No. We build the package around your budget. We're also clear about what a small budget can actually do, and we don't promise what it can't.

For the first month, half the service fee is paid up front. The rest, and every month after that, is paid by bank transfer at month end against an e-invoice.

We start work at the beginning of the first week after the quote is approved.

You can. The Growth Package isn't required.

Most of our weight is in ecommerce. We've worked with health and aesthetics, food and drink, fashion and retail, real estate and construction, education, tourism, SaaS and local service businesses.

It depends on where you are. Ads work quickly but stop the moment you stop paying. SEO takes longer to build and then it stays. We tell you which one fits after the audit, and we don't try to sell you both at once.

No. We run social media advertising, but content calendars and community management aren't our area. We don't claim work we don't do.

You can. The audit and the project plan are free anyway, and that report is yours to keep. If you'd rather have your own team do the work, that's fine.

First we review where things stand. The audit sets out what would be lost in the handover and how to protect it.

Monthly. What was done, why it was done and what came of it, written plainly.

For the audit, yes, because we can't make a diagnosis without seeing the account. Limited access is enough, not admin. If you decide not to go ahead, you remove the access right away.

Only the people doing the work reach your accounts, and the data isn't shared with third parties. When the engagement ends, every access is closed.

Yes. The ad accounts, the site and everything we set up stay in your name. We don't build them under our own account and leave you dependent on us.

Nothing happens. The report is yours. That's what we mean by free.